Services

For a FREE quote on repairs call 910-382-3532

Thinking about going to a big name store like Best Buy for your computer needs? Think again!

We provide fast and reliable computer repairs, upgrades, and services at an competitively fair price. We promise to provide a quality service that surpasses that of others by going above and beyond the call of duty. We promise to be honest and thorough during every diagnostics and repair. And we guarantee all of our work.

We use the same top of the line diagnostics tools trusted by organizations like NASA and billion dollar corporations like Google. We are currently the only shop in Onslow County who is registered and using these tools, which means, we provide better and more accurate diagnostics and repairs than anyone else around.

Unlike many other shops, we are able to fully test every hardware component with accuracy, catching problems before they start and ultimately saving you time and money. As you can imagine, this is not a quick process, in fact, testing every piece of hardware on a computer typically takes a full work day if not more. It is because of this that we cannot blindly offer same day services and give you the same quality as that we could offer in 2 to 3 days. We do however, offer next day services for many software issues like virus removals, tune-ups and software troubleshooting providing that there are no hardware issues.

Compare our services to our competition!

 

Unlike much of our competition, our ultimate goal is not to get you out the door as quickly as possible, but to give you the best “out of box experience” possible. After we perform our Windows Reinstallation service, your computer will run faster and smoother, making your experience more enjoyable and less stressful . . . the way it should have been when you first bought it from the store. Compare our services to our competition and see why we give you the best bang for your buck.
Windows Reinstall Us  Our Competition 

Install Windows on 1 PC

To include Windows XP, Vista and 7 (with valid product key)

Backup Pictures and Documents

To include virus scan and transfer (hard drive readable and data intact)

Install all the latest Windows updates

To include service packs, security updates and hot-fixes.

Install all the latest drivers

Not the outdated drivers that came with your PC.

Install the best available anti-virus program

To include all the latest virus definitions and updates.

Install essentials like

java, flash, silverlight, reader, codecs, etc. (no bloatware)

NO BLOATWARE

Get your computer back the way it should have been when you first bought it . . . clean.

 

When compared to our competition, we were amazed at how many things we would consider “standard” in a tune-up that were not even included in most of our competitors tune-up packages. Of our competition, Geek Squad offered less value and benefits than any one else and they charge twice as much. Most of our competitors offered at least the bare minimum while only about half of them offered a little more than half of what is included in our tune-up package (shown by the  and the  symbol). 
PC Tune-up Us Our Competition

Dust and Debris Removal

Remove dust and debris from heat sink and fan, allowing the computer to run cooler with less stress on the system. Does not include laptops coming back from deployment.

Remove unnecessary programs and processes from startup

These programs and processes start up when you load Windows even when you are not using them, causing your computer to run slow.

Removal any and all Spyware and Adware

Does not include the removal of viruses or other malicious software.

Remove all bloatware and tool bars

These programs make your computer and internet browser run slower by taking up unnecessary resources. Get your computer back the way it should have been when you first bought it . . . clean.

Remove all temporary files, recycle bin items, and cookies.

These items takes up much needed space on your hard drive.

Full hard drive defrag and optimization

Organizes files and data on your hard drive, making programs, photos and documents load faster.

Install all the latest Windows updates

To include service packs, security updates and hot-fixes.

Install all the latest drivers

Updating drivers fixes compatibility issues and makes your computer run smoother.

Install the best available anti-virus program

To include all the latest virus definitions and updates.

Install essentials like

java, flash, silverlight, reader, codecs, etc. (no bloatware).

Registry Repair and optimization

The registry stores important settings for your Windows environment and programs. If this is damaged, your computer will be unstable.

= Included in service package = Not included in service package = Included only in about half of our competitors packages.

 

 

We are proud to be a Gillware Data Recovery Affiliate Partner

 

See what people have to say about our services!

 

Laura Says,

“Over the past month I have had several computer problems. I took the laptop in for diagnostics and found out my hard drive was going. The laptop was under warranty. So it was suggested to save me money to send it to Toshiba and have them do the work. I sent it off to Toshiba and after them having the laptop for over 20 days its comes back and low and behold they replaced the mother board rather than the hard drive. The computer wouldn’t boot or stay on at all after waiting all that time to get it back and sending them specific information about what PC Exchange found. Toshiba gave me the option to send it back into them for them to once again work on the computer. I asked if it could be expedited and was told no. So I took the laptop back to PC Exchange and they have been vigilantly working to get the new hard drive installed and my operating system updated. I can not thank Dean enough for all of his hard work to get my laptop back to normal! Thanks again Dean and PC Exchange!”

Laura Long

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