Two Locations To Serve You!
910 382 3532
445 Western BLVD, Suite K (Across from CCCC)
Open Monday – Saturday 9am – 7pm
910 376 8386
Building 84, Holcomb BLVD (Next to Subway)
Open Monday – Friday 9am – 5pm
THE PC EXCHANGE IS PROUD TO SERVE THE JACKSONVILLE AND CAMP LEJEUNE AREA OF NORTH CAROLINA BY PROVIDING AFFORDABLE SOLUTIONS IN COMPUTER REPAIRS AND SERVICES. WE SERVICE ALL PC AND MAC DESKTOP AND LAPTOPS AS WELL AS PHONES, TABLETS AND OTHER MOBILE DEVICES.
A Clean and Safe Environment
Hardware Repairs and Upgrades
All of our hardware repairs and upgrades are backed by a 90 day service warranty and a 1 to 5 year manufacture warranty.
If your computer is infected with viruses, running slow or giving you error messages, we can get your computer back up and running in no time.
Apple Macbook and iMac Repairs
Don’t let the name fool you, we repair Apple products too. Whether it be a broken screen or a bad logic board, we can repair it.
Cell Phones and Mobile Devices
We repair iPhones, iPods and the New iPads too! Whether it be a broken digitizer, glass or LCD, we can fix it.
From our store
I regretably bought a Gateway a few years ago and when my power jack on the laptop decided to break. I initally thought to take it to Geek Squad where i bought it, big mistake. They did nothing but insult me by telling me it was my fault for not getting a protection plan when the person i bought it from back home said i couldnt get a waranty because it was a replacement computer and they werent going to be handing out free computers all day :) Charming! So then i starting looking for other places and came across The Pc Exchange. They did amazing work, and went out of there way for me since they found some other problems with it. They are great to work with and i would recomend them to anyone. Forget geek squad this is the place to go.
Since Im a full-time student at coastal carolina community college here in Jacksonville, N.C. I was looking for a decent and reliable laptop to do my school work on. I searched on google for a place of business that specialized in the buying and selling of computer appliances and laptops and pulled up the “PC Exchange”. After I called the business number I was told to come in if I wanted and check out all the stock they had. After arriving, I was shown various different laptops to choose from with a detailed description of each one and all of it’ capabilities. I ended up buying a “Dell”, and since I had it there hasn’t been any internal problems with it. I would highly recommend the “PC Exchange” to anyone looking for a laptop of computer appliances or interested in getting their computer repaired.
I have taken my computer to Zack and Dean twice now, and both times they have impressed me with their work. They are incredibly detailed and unlike many business’s in this area, they won’t sell you something you don’t need for the sake of getting paid. The first time I took a computer in was for a hard drive, and I ended up paying significantly less than I would have at other local stores, and FAR less than if I would have sent it to the manufacturer. I will continue to do business with them, because I know that when my computer is in their shop, it’s in great hands and when I pick it up, I know the work was done right. If you want honest and friendly service, look no further than the PC exchange.
Early this morning around 330am my laptop all the sudden would turn on but I had no picture on my screen. I emailed Zach and he called me as soon as he got up to try and help. I took the laptop over to him and with in hours he had my laptop working again. They are great over there. I own my own business and would have been lost with out my laptop. I would recommend highly! Thanks again Zach!!
Dean is honest and straightforward, he provided an accurate quote and was actually able to get an upgrade on the hard drive for the same price. He has kept me apprised of the time frame regarding my computer repair and data recovery. He also gave me options that would cost less money! I came to this shop because of their good reputation and have not been disappointed. The customer service provided by Dean went above and beyond the call of duty, he patiently answered my questions and walked me through the process. The shop is clean and neat and the staff is knowledgeable and friendly, customer service is a priority at Dean’s establishment. In short, my experience has been nothing but positive and I highly recommend them. Thank you for the great service!!!
We had an old computer that we could not open and needed to get some important files off it. They were able to get what we need, it was done quickly and really fairly priced. We appreciate PC Exchange’s follow up. We have another issue and I am going to bring my MAC desktop in to see what else they can do for us! We were recommending this to a friend and another friend who was with us also recommend them. We will use them more and trust the results.
We had trouble with my husband’s computer and just could not fix it. I looked on the web for computer repair in Jacksonville and found The PC Exchange and am so glad I did. They are very professional, knowledgeable, and honest. They kept me informed with what they found wrong, how they were going to fix it, and some tips on how to avoid problems in the future. Their fees are extremely reasonable (much cheaper than Best Buy). I know they went above and beyond to fix our problem, and the computer is better than new! Thanks guys!
One morning, my mac just wouldn’t turn on. In a panic, I ran to Best Buy, where they told me it was probably my hard drive gone bad, but they couldn’t be sure until they ran a diagnostic. Even if they ran the diagnostic, confirming my hard drive was bad, they couldn’t do anything else for me, (such as installing the new HD they told me to purchase), because they didn’t sell me the laptop. ARG! Brought my new HD and my mac to PC Exchange, where they ran the diagnostic and confirmed there was nothing wrong with my original hard drive, and that perhaps I jostled my computer and loosened the HD. All my info was safely (and affordably) recovered and placed back on to my computer. They saved me more than just the $90 I spent on a new HD that I didn’t even need. I will definitely be going back to PC Exchange with any other computer issues!?
So i went to the Pc Exchange with a possible fried motherboard. it would not boot at all. I took it in with no real hope of repair, They said they would take a look. he came back and did a fine solder job on my PCB track near my ram. told me he wouldn’t know if it would work. so i ask him how much i owe him he said nothing. i was amazed to hear that. low and behold i took it home put my computer back together and it booted up with almost no issues minus the loss of one ram slot witch was my fault not his. fantastic service. very knowledgeable. They can and will save you a bunch of money.
Needed a keyboard replacement and new hard drive. Staff was great, explaining the problem and possible solutions. Great turn around speed. Hopefully my toddler will not destroy my keyboard again but if he does I know where I am going for help.
Older computer + 4 children who likes to play online games = virus! I took my computer to PC Exchange and had it back in no time and good as new. The employees are very knowledgeable and courteous. Before doing any work the called to tell me what the problem was, what may have caused it and how they would repair it and the cost of the repair. I have had my computer back for months now and I haven’t had any problems at all and most importantly all my files and pictures are still in place. PC Exchange even repaired my work computer which I was told by our work computer guy “it’s too old and does not have enough memory so you will probably have to get a new one.” Not the case! The experts at PC Exchange discovered that the virus protection program we have at work was letting viruses through and that was slowing me down. Now with a “virus free” computer I am back to work faster than ever. Thanks PC Exchange for 2 jobs well done!!
I would definitely recommend The PC Exchange to anyone needing work done on their computer. They were great! I was in need of my computer being fixed and they had it ready for me the next day at a great price-much better than anyone else. They were also courteous and educated me more on computers. I will certainly continue to go there!?
We are thankful for the ‘nice guys.’ It’s a good feeling to work with honest people who care about customer service. Thanks PC Ex!
I had been having trouble for a few weeks with my computer being really slow. When online and clicking between tabs sometimes they would all close on me for no reason! I just started school online, so I needed to know what was wrong as soon as possible! I contacted Zach at the PC Exchange and he was so helpful! He made me an appointment to drop off my laptop within a few hours, and a day later it was fixed! They had removed several viruses as well as they ran a full scan of my hard drive! I was so happy with the quick turn around on fixing my laptop! I didn’t have to do a run-around like other places I had gone to before, and this allowed me to not be late with any school work! I will always go to them with any future computer issues!?
What can i say that hasn’t already been said. The PC Exchange and Dean are awsome, they fixed my pc in a timly matter and to this day I haven’t had a lick of issue with it since they returned it to me. Word to the wise, if you have any issues with your pc’s dont fall victim to the corperat hipe of geek squad. The amount of money I paid to have my pc just looked at there was alot more the what the PC Exchange charged to look and fix the issue I had. Thanks once again,
Glad to see you guys are on here [Facebook]. I have done business with you all in the past and been nothing but satisfied. Thanks for your hard work and professional service!
We have used The PC Exchange to replace the motherboard in our computer and to set up our home network. In both cases they have done a great job and we have had no issues with either the computer or home network. They were very courteous and completed the work in a timely manner. I would recommend them to anyone needing anything computer related.
So you just bought a new computer and it runs great, so why would you bother upgrading? When purchasing a new computer, it is usually unnecessary to do any upgrades unless you have a specific purpose in mind like gaming or graphics and video editing. However, there is at least one reason why you should consider upgrading that new computer now rather than later. Money.