This Is Who We Are

The PC Exchange is your local computer repair shop for repairs, services and upgrades. We service all PC and Mac desktops and laptops, as well as provide network and security solutions for homes and small businesses. We pride our selves in being thorough and accurate as well as efficient in all repairs and services, ensuring the utmost quality for our customers.

Fast: The days of waiting several weeks to have your computer repaired is over. In most cases we can have your computer back up and running within a matter of days not weeks.

Affordable: Don’t get ripped off by big name stores like Best Buy, save up to 70% when you have your computer repaired or serviced at The PC Exchange.

Accurate: We use the same top of the line diagnostics tools trusted by organizations like NASA and billion dollar corporations like Google. We are currently the only shop in Onslow County who is registered and using these tools, which means, we provide better and more accurate diagnostics and repairs than anyone else around.

Honest: We have found that by being accurate and honest, we are able to save you the most money. Many shops will simply look at your computer and fix the obvious issues, without running a full diagnostics on the rest of your system. This keeps the customer coming back for issues that could have been resolved before they started, ultimately making that shop more money. If we can save you money, we will.

Clean and Safe Environment: Many shops around Jacksonville look like a salvage yard. Computers stack upon one another, torn apart, falling off heaps of equipment . . . . Unlike these shops, we care for your equipment and they are always in a safe and clean environment.

Customer Reviews

“Older computer + 4 children who likes to play online games = virus! I took my computer to PC Exchange and had it back in no time and good as new. The employees are very knowledgeable and courteous. Before doing any work the called to tell me what the problem was, what may have caused it and how they would repair it and the cost of the repair. I have had my computer back for months now and I haven’t had any problems at all and most importantly all my files and pictures are still in place. PC Exchange even repaired my work computer which I was told by our work computer guy “it’s too old and does not have enough memory so you will probably have to get a new one.” Not the case! The experts at PC Exchange discovered that the virus protection program we have at work was letting viruses through and that was slowing me down. Now with a “virus free” computer I am back to work faster than ever. Thanks PC Exchange for 2 jobs well done!!”

Rhonda Butler

“I have taken my computer to Zack and Dean twice now, and both times they have impressed me with their work. They are incredibly detailed and unlike many business’s in this area, they won’t sell you something you don’t need for the sake of getting paid. The first time I took a computer in was for a hard drive, and I ended up paying significantly less than I would have at other local stores, and FAR less than if I would have sent it to the manufacturer. I will continue to do business with them, because I know that when my computer is in their shop, it’s in great hands and when I pick it up, I know the work was done right. If you want honest and friendly service, look no further than the PC exchange.”

Joshua Aldridge
Posted on ThumbTack

Upgrade That New Computer Now Before Its Too Late!

So you just bought a new computer and it runs great, so why would you bother upgrading? When purchasing a new computer, it is usually unnecessary to do any upgrades unless you have a specific purpose in mind like gaming or graphics and video editing. However, there is at least one reason why you should consider upgrading that new computer now rather than later. Money.